Please check your shopping basket before paying. Secure payment processing via debit card, credit card or bank transfer is via PayPal (but you don't need to have a PayPal account).
We aim to dispatch all orders within seven working days. However, as we are a very small operation, we cannot offer guaranteed delivery dates. If your order is urgent (if it's a birthday present, for example), please drop us an email to let us know, and we'll do our very best to get your package to you on time.
If your order has not yet been dispatched, your refund will be processed as soon as possible. If your order has already been dispatched, you will need to return it to us, in the condition in which you received it, within 14 days. You will have to pay the cost of the postage yourself. Your refund will be processed on receipt of the item(s) purchased.
If you have already paid a deposit to a gallery, this may be refundable only if you made this payment online or by telephone.
If your purchase is damaged when you receive it, please let us know by email within 24 hours of delivery.
This policy is in compliance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Businesses in the UK with annual sales below a certain threshold don't have to register for VAT. Therefore, we don't have to charge you any VAT on any of our prices.
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